Force.com is the preeminent cloud application development platform in use today, supporting more than 100,000 organizations and 220,000 deployed apps. Individual enterprises and commercial Software as a Service (SaaS) vendors trust the platform to deliver robust, reliable, and Internet-scale applications. To meet the high demands of its large user population, Force.com’s foundation is a metadata-driven software architecture that enables multitenant applications. This paper explains the technolog
At Zendesk, our goal is to help bring companies and their customers closer together with software that’s easy to use, easy to customize, and easy to scale. It starts with ensuring Zendesk Support runs smoothly while providing you with a service that scales to meet your ever-changing needs.
Get a behind-the-scenes look from our engineering team about how our cloud architecture is set up, how requests are processed in Jira or Confluence, and how we handle performance and availability.