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With the ease of deployment that SaaS services bring, most organizations are moving their infrastructure in the cloud. The ease of deployment can also lead to increasing costs if you do not plan ahead of time. Spinning up a new database for every new customer can easily be automated today, but down the line that would increase the hosting costs. At the same time, sharing customer data within a common database could result in leaking sensitive information across customers which could harm your re

Bharat Dwarkani shared on Apr 25, 2021
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Multi-tenancy is a hot topic these days. My definition of a multi-tenant application is a software system that serves multiple customers, each with their own isolated view of their own data in that system. Each customer and their data is often referred to as a tenant, hence multi-tenancy.

Bharat Dwarkani shared on Nov 25, 2019
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influitive.io
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Force.com is the preeminent cloud application development platform in use today, supporting more than 100,000 organizations and 220,000 deployed apps. Individual enterprises and commercial Software as a Service (SaaS) vendors trust the platform to deliver robust, reliable, and Internet-scale applications. To meet the high demands of its large user population, Force.com’s foundation is a metadata-driven software architecture that enables multitenant applications. This paper explains the technolog

Bharat Dwarkani shared on Nov 10, 2019
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developer.salesforce.com
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At Zendesk, our goal is to help bring companies and their customers closer together with software that’s easy to use, easy to customize, and easy to scale. It starts with ensuring Zendesk Support runs smoothly while providing you with a service that scales to meet your ever-changing needs.

Bharat Dwarkani shared on Nov 10, 2019
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support.zendesk.com
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Get a behind-the-scenes look from our engineering team about how our cloud architecture is set up, how requests are processed in Jira or Confluence, and how we handle performance and availability.

Bharat Dwarkani shared on Nov 10, 2019
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confluence.atlassian.com
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